Last updated: March 2025

Please read these Terms and Conditions carefully before submitting a video to the Edinburgh Skincare Creator Programme. By submitting a video, you agree to be bound by these terms. If you do not agree to these terms, please do not submit a video.

1. About the Programme

1.1. Edinburgh Skincare (referred to herein as 'we', 'us', or 'our') operates a User-Generated Content (UGC) Competition (the 'Programme') inviting customers and subscribers to submit short video content for potential use in our marketing and advertising.
1.2. The Programme is ongoing and has no fixed end date. We reserve the right to suspend or close the Programme at any time by providing reasonable notice via email and/or SMS to registered subscribers.
1.3. Edinburgh Skincare is operated by Edinburgh Natural Skincare Co, registered at 126 Church street, Tranent, EH331BL, East Lothian. Our website is www.edinburghskincare.com.

2. Eligibility

2.1  To be eligible to participate in the Programme, you must:

• Be aged 18 years or over.
• Be a resident of the United Kingdom or United States of America;
• Be a verified purchaser of our products;
• Not be an employee, contractor, director, or close family member of an employee or contractor of Edinburgh Skincare.

2.2  We reserve the right to verify eligibility at any time and to disqualify any participant found to be ineligible.

3. How to Submit a Video

3.1  Videos must be submitted via the designated submission form on our landing page. Submissions made by any other method will not be considered.

3.2  By submitting a video, you confirm that:

• The video was filmed by you and features you personally;
• The video is your own original work and does not infringe any third-party intellectual property rights;
• All persons appearing in the video have given their express consent to appear;
• The video does not contain any copyrighted music, sound recordings, or other third-party content unless you hold a valid licence to use such content. The license needs to be provided to us upon request;
• The video meets the content requirements set out in clause 4 below.

3.3  There is no limit to the number of videos a single participant may submit. Each submission will be assessed individually on its own merits.

4. Video Content Requirements

4.1  Submitted videos must:

• Be between 30 seconds and 60 seconds in duration;
• Be filmed in landscape or portrait format at a minimum resolution of 720p;
• Feature Edinburgh Skincare product(s) clearly and honestly;
• Be one of the following video types: unboxing video, before and after video, a favourite product video or skincare routine video;
• Be in the English language;
• Represent your genuine, honest experience of our products.

4.2  Submitted videos must not:

• Contain any content that is defamatory, obscene, offensive, discriminatory, or otherwise unlawful;
• Make any false or misleading claims about our products or any other products;
• Include any claims relating to the diagnosis, treatment, or cure of any medical condition;
• Feature any third-party brand names, logos, or products in a way that could cause confusion or imply endorsement;
• Include any personal contact information of any individual;
• Have been previously published, broadcast, or submitted to any other brand or competition.

4.3  We reserve the sole and absolute discretion to determine whether any submitted video meets the content requirements and to reject any submission for any reason.

5. Intellectual Property & Licence

5.1  You retain ownership of the copyright in your submitted video.
5.2  By submitting a video, you grant Edinburgh Skincare a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, edit, adapt, publish, translate, distribute, display, and perform your video (in whole or in part) for any commercial or promotional purpose, including but not limited to:

• Paid advertising on Meta platforms (Facebook and Instagram), TikTok, YouTube, Pinterest, Google Adverts and other digital advertising networks;
• Organic social media content on Edinburgh Skincare's owned channels;
• Email marketing campaigns;
• On-site content at www.edinburghskincare.com;
• Any other marketing or promotional materials, whether digital or physical.

5.3  This licence includes the right to sub-licence to our advertising partners, agencies, and platform operators solely for the purposes described above.
5.4  You waive any moral rights you may have in your submitted video to the extent permitted by applicable law, including the right to be identified as the creator and the right to object to derogatory treatment.
5.5  We are under no obligation to use any submitted video, even where a reward has been confirmed.

6. Rewards

6.1  Where we select a submitted video for use in our advertising or marketing, we will issue the submitting participant a voucher code to the value of £100 (one hundred pounds sterling) to be used as store credit at www.edinburghskincare.com (the 'Reward').

6.2  The Reward is subject to the following conditions:

• The Reward will be communicated to the participant by email or SMS to the information used at submission within 14 days of us first using the relevant video;
• The voucher code is valid for 12 months from the date of issue;
• The voucher code is non-transferable and cannot be exchanged for cash;
• The voucher code will be bound to the profile under the email address given during submission;
• The Reward is subject to product availability;
• Only one Reward will be issued per approved video, regardless of how many times or in how many formats the video is used.

6.3  The Reward constitutes the full and final payment for the rights and licence granted under clause 5. No further payment, royalty, or compensation will be due.
6.4  We reserve the right to withdraw or alter the Reward structure for future submissions by providing notice via email or on our landing page. This will not affect any Reward already confirmed in writing.

7. Representations & Warranties

7.1  By submitting a video, you represent and warrant that:

• You have the full legal right, power, and authority to enter into this agreement and grant the rights described herein;
• Your video does not infringe the intellectual property rights, privacy rights, or any other rights of any third party;
• All statements made in your video relating to Edinburgh Skincare products are truthful and reflect your genuine personal experience;
• Your video complies with all applicable laws, including the UK Advertising Standards Authority (ASA) and Committee of Advertising Practice (CAP) codes governing testimonials and endorsements;
• You have not been paid, incentivised, or instructed to make any specific claim about our products prior to submission (beyond the general awareness of the Reward described in clause 6).

8. Advertising Disclosure

8.1  Where we use your video in paid advertising, we will apply appropriate advertising disclosure labels as required by the ASA, CAP, and applicable platform policies. You acknowledge that your video may be labelled as 'Ad', 'Sponsored', or similar.
8.2  You agree to cooperate with any reasonable request from us to provide additional information required for regulatory compliance in connection with your video.

9. Privacy & Data

9.1  By participating in the Programme, you consent to us collecting and processing your name, email address, and submitted video content for the purposes of administering the Programme and as described in these Terms.
9.2  Your personal data will be handled in accordance with our Privacy Policy, available here.
9.3  Your video, if used, may be displayed publicly and your first name and general location (e.g. 'Edinburgh, Scotland') may be attributed to the content.

10. Liability

10.1  To the fullest extent permitted by law, Edinburgh Skincare accepts no liability for:

• Any loss or damage arising from your participation in the Programme;
• Technical failures, errors, or omissions in the submission process;
• Any failure to receive a submission due to technical issues beyond our reasonable control.

10.2  Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnity

11.1  You agree to indemnify and hold harmless Edinburgh Skincare, its officers, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with:

• Any breach of your representations, warranties, or obligations under these Terms;
• Any claim that your submitted video infringes the rights of a third party;
• Your use of the Reward.

12. Disqualification

12.1  We reserve the right to disqualify any participant and withhold or reclaim any Reward where we reasonably believe that:

• The participant has breached any of these Terms;
• The submission was fraudulent, inauthentic, or misrepresentative;
• The participant has acted in a manner that could damage the reputation of Edinburgh Skincare.

13. Amendments

13.1  We reserve the right to amend these Terms at any time. Updated Terms will be published on our landing page. Continued participation in the Programme after the effective date of any amendment constitutes acceptance of the revised Terms.
13.2  Amendments will not affect any Reward already confirmed in writing prior to the amendment date.

14. General

14.1  These Terms constitute the entire agreement between you and Edinburgh Skincare in relation to the Programme and supersede all prior representations, discussions, or agreements.
14.2  If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
14.3  These Terms shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising shall be subject to the exclusive jurisdiction of the Scottish courts.
14.4  Edinburgh Skincare's failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

15. Contact Us

If you have any questions about these Terms or the Programme, please contact us at:

Edinburgh Skincare
Edinburgh Natural Skincare Co. 
126 Church street, Tranent, EH331BL, East Lothian. Our website is
Email: customer@edinburghskincare.com
Website: www.edinburghskincare.com